Booking and cancellation policy
Unless otherwise specified, booking payments are non-refundable.
The primary guest must be at least 18 years of age to check into this hotel.
As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry etc). In case, such additional charges are levied by the hotel, we shall not be held responsible for it.
In case suitable proof of identification is not presented at check in, the accommodation can be declined to guests posing as a couple.will not be responsible for any check in declined by the hotel due to the aforesaid reason. ( and shall not be able to process any refund )
All hotels charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
In case of an increase in the hotel tariff (for example, URS period in Ajmer or Lord Jagannath Rath Yatra in Puri) the customer is liable to pay the difference if the stay period falls during these dates. Hotel will not be responsible for any service issues at the hotel